Shipping policy
Shipping Policy
Last updated: June 29, 2026
Thank you for shopping with Infinity Lane. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Canada: 3–10 business days
- United States: 5–12 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates only and are not guaranteed.
Free Shipping
We offer free standard shipping on orders over $35 USD (before taxes and after discounts) within eligible regions.
Shipping Carriers
We work with trusted shipping partners, including but not limited to:
- Canada Post
- UPS
- FedEx
- USPS
- DHL
- Uniuni
- Yun Express
Carrier selection may vary depending on destination and package size.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.
International Shipping
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their local government.
Infinity Lane is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has not yet shipped, please contact us immediately at:
Email: support@infinitylane.com
Once an order has been shipped, we cannot guarantee address changes.
Lost, Stolen, or Damaged Packages
Infinity Lane is not responsible for lost or stolen packages confirmed as delivered by the carrier.
If your package arrives damaged, please contact us within 7 days of delivery and provide:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping packaging
We will work with you to resolve the issue as quickly as possible.
Delays
Shipping times may be affected by circumstances beyond our control, including:
- Severe weather
- Customs inspections
- Carrier delays
- High seasonal demand
- Natural disasters
We appreciate your patience should such delays occur.
Contact Us
If you have any questions about shipping, please contact us:
Infinity Lane
Email: dinoecom01@gmail.com